Frequently Asked Questions

Pro Skin Living Products are designed to be suitable for various skin types, including dry, sensitive, and combination skin. Always perform a patch test before full application.

For optimal results, it may be beneficial to incorporate Pro Skin Living Products into your daily skincare routine, applying as needed to clean skin.

Pro Skin Living Products are proudly cruelty-free and have not been tested on animals. We prioritize ethical practices in our formulation process.

Yes, Pro Skin Living Products may be used alongside other skincare products. However, it's wise to introduce new products gradually to monitor for any reactions.

Key ingredients include willow extract, sodium hyaluronate, and grape juice extract, each chosen for their potential benefits to skin hydration and nourishment.

Pro Skin Living Products are formulated to be free from parabens and harsh chemicals, focusing on natural ingredients to help support skin health.

The shelf life is typically around 12 months after opening. For best results, store in a cool, dry place away from direct sunlight.

While Pro Skin Living Products contain natural ingredients, we recommend consulting with a healthcare provider before use during pregnancy.

You have 30 days from delivery to request a return. Call us at (855) 506-7714 or email support@proskinlivingproducts.com to get a Return Merchandise Authorization (RMA) number. We'll email it within 24–48 hours. For full details, visit our Return Policy.

Your charge will appear as Pro Skin Living Products or a similar descriptor. If you don't recognize a charge, please contact us at (855) 506-7714 before disputing it with your bank — we can look it up and resolve it quickly.

Once your order ships, you'll receive an email with a USPS tracking number. You can track your package at usps.com/track. For more details, see our Shipping Policy.

Orders are processed within 1–2 business days. Once shipped via USPS Ground Advantage, delivery typically takes 2–5 business days. Total estimated time: 3–7 business days from order date.

Please contact us first at (855) 506-7714 or support@proskinlivingproducts.com. Most issues are resolved within 1–3 business days — much faster than a bank dispute. Visit our Before You Dispute page for more details.

If your order hasn't shipped yet, contact us immediately at (855) 506-7714 or support@proskinlivingproducts.com and we'll do our best to cancel it. If it has already shipped, you can return it for a full refund within 30 days. See our Return Policy for steps.